The ORM services company is always looking to expand their clientele and the way that they can do this is by having an effective sales person promoting their service to those who are in the e-commerce type of business. The ORM company is an online reputation management company able to suppress any negative or unwanted comments or reviews written about an individual or company in order for them to regain their sales and not worry about a Google result affecting them any longer. A salesperson can be life changing for any company since on a company’s behalf they are creating value for their firms’ customers, relaying customer and market information back to their organizations and also managing relationships. It is important for any company’s salesperson to be able to create value by understanding the needs of customers and then create solutions to meet those needs. It is important for the salesperson to present the offering so that it is easier for the client to understand and make the right decision. When a sales person is involved in managing relationships, this step involves making and retaining customers. A salesperson is a person who is also there to gather information about the customers needs since they are directly interacting with them.
The ORM team uses several types of sales positions such as consumers, other businesses or government institutions. Most professional sales people in the ORM company especially involve selling more to businesses instead of consumers. Sometimes a business that needs the company’s service will call and there will be a salesperson available to pick up the phone and answer any questions about the service they provide and even get down to business right away. There are different types of sales people called missionary salespeople, trade salespeople, prospectors and even account managers. The missionary salespeople calls on people who make decisions about products but don’t actually buy them and they call on individuals. This relationship is strictly business-to-business. A trade salesperson is someone who calls on retailers and helps them display, advertise and sell products to consumers. A prospector is someone who is in place to find prospects, or potential customers. Finally an account manager is responsible for the ongoing business with a customer who uses the product or service. The team mainly uses account managers and missionary salespeople in order to gain customers.